Good to Know
– International flights are not included
– Travel insurance is strongly recommended
– After check-in, guests wishing to change or eliminate specific treatments in confirmed programmes may do so subject to availability of the therapy they wish to substitute
– This programme incorporates a 20% discount on wellness and food and beverage services. Therefore, cancellation of any therapies will be credited at 80% of the normal retail price.
– Treatments selected in substitution will be charged at full retail rate against which any credits can be applied
– Credits against cancelled treatments may only be used towards the purchase of treatments offered on the Wellness Sanctuary & Holistic Spa treatment menu. These credits may not be used towards sessions with visiting
practitioners, food and beverage, accommodation, purchases in the resort’s retail shop or any incidental costs such as laundry services etc.
– In the case of a contraindication whereby Kamalaya’s health practitioners advise against a certain treatment included in the wellness package a credit of 80% will apply
– Any cancelled treatments that are later reinstated into the package will be charged at 100%
– Any unused credit from cancelling package treatments is non-refundable and non-transferable if left unused by the end of the stay
– Please note that Kamalaya’s wellness programmes have been designed to help you reach your health goals in the most effective way. Any changes made to your programme may compromise the efficacy of the program and the overall result.